Fulfillment Policy

Synergis Digital LLC DBA Steady Growth Partners

Synergis Digital LLC DBA Steady Growth Partners ("Steady Growth Partners," "we," or "us") operates as a digital marketing agency providing a range of services, which can be found at trysteadygrowth.com. These services may be purchased from us at the discretion of the client.

Online payments are made through Stripe, Inc. and/or its affiliates ("Stripe").

This Fulfillment Policy applies to the content and functionality of Steady Growth Partners and how products and services are rendered. This policy also covers payments made through the Stripe platform by Stripe, Inc. You have access to the Stripe Services Agreement for specific terms and conditions covered by the third-party payment gateway Stripe.

1. Information You Provide to Us

You may provide us with information about yourself when you engage our services or make payments. The Stripe Privacy Policy explains their practices with respect to that information.

We may need to send you email and text messages to verify your identity or provide important information. By providing your contact details, you authorize us to send these messages. Standard text or data charges may apply. To opt out of text messages, you may respond with "STOP" or follow instructions provided in the message. Please note that disabling text messaging may affect security controls and increase risk.

2. Products, Content, and Specifications

Steady Growth Partners is a full-service digital marketing agency. All payments made through the Stripe gateway are in return for services rendered. These services can include, but are not limited to:

  • Paid media strategy and management
  • Search engine marketing (SEM)
  • Social media advertising
  • Campaign planning and execution
  • Analytics and reporting
  • Content creation
  • Email marketing
  • Website development and optimization

3. Retainer Agreements

a. Subscription Terms

We may offer you the ability to enroll in a retainer agreement with our company. Terms specific to a retainer will be disclosed to you at or prior to the time of purchase. By entering into a retainer agreement, you agree to those terms.

4. Customer Support

Should you need customer support, please reach out to our main office Monday through Thursday from 9:00 a.m. to 3:00 p.m. EST. You can email us at info@trysteadygrowth.com, and a Steady Growth Partners representative will assist you.

5. Purchase Currency

Steady Growth Partners accepts payments made only in United States dollars (USD).

6. Fulfillment Policies

This section applies to Steady Growth Partners' products and services, including any physical goods. It covers refunds, shipping, returns, and cancellations.

a. Refund Policy

Steady Growth Partners does not offer refunds for services rendered or products purchased.

b. Shipping Policy

Orders are shipped or delivered using carriers selected by Steady Growth Partners. Any applicable shipping fees will be provided before you confirm your order. Estimated delivery dates are not guaranteed and may be affected by inventory shortages or events beyond our control. We are not liable for deliveries later than the estimated date or for any loss or damage due to shipping delays. Unless otherwise noted at the time of purchase, each product will be delivered to the designated address provided by the client.

c. Return Policy

Due to prior approvals before final purchase, Steady Growth Partners will not accept returns for any products ordered or services rendered.

d. Cancellation Policy

You are free to cancel services at any time unless bound by a signed contract. Each contract contains specific terms and conditions that must be followed. Orders may be canceled but may incur a fee if not canceled within the first 48 hours after the purchase was made. To begin the cancellation process or if you have any questions, please contact us at info@trysteadygrowth.com.

7. Sanctions and Export Policy

You may not use Steady Growth Partners or purchase any of our products or services in or for the benefit of a country, organization, entity, or person embargoed or blocked by any government, including those on sanctions lists identified by the United States Office of Foreign Assets Control (OFAC). We cannot guarantee that our services are appropriate or available for use in any particular location or jurisdiction, or that they comply with laws governing export, import, or foreign use.

8. Privacy Policy

A copy of our Privacy Policy can be found here.

9. Promotions

Any promotions run by Steady Growth Partners will be properly communicated on our website and to current clients. Participation in promotions will be governed by separate agreements between you and Steady Growth Partners.

10. Website Security and Payment Information

Steady Growth Partners' website is hosted on a PCI-compliant server with top-level security measures. For more information about our server and website security, please contact us at info@trysteadygrowth.com.

All payment information is submitted through third-party software (Stripe) and is subject to their terms and agreements. Stripe, Inc., and its subsidiary Link provide a faster and easier way to check out and manage saved financial accounts.

11. Accepted Payment Methods

We use a trusted third-party system for payments. You can view Stripe's accepted credit card payment methods here.

12. No Warranties

We provide our services and products "as is" and "as available," without any express, implied, or statutory warranties of title, merchantability, fitness for a particular purpose, non-infringement, or any other type of condition, warranty, or guarantee. No data, documentation, or other information provided by Steady Growth Partners or obtained by you from or through our website—whether from us or another entity, and whether oral or written—creates or implies any warranty from Steady Growth Partners to you.

Steady Growth Partners disclaims any knowledge of, and does not guarantee:

  • a. The accuracy, reliability, or correctness of any data provided through our website.
  • b. That our services or products will meet your specific needs or requirements.
  • c. That our services or products will be available at any particular time or location, or will function uninterrupted or be secure.
  • d. That we will correct any defects or errors on our website.
  • e. That our website is free of viruses or other harmful code.

Use of data, products, or services that you access, purchase, or download through our website is done at your own risk. You are solely responsible for any damage to your property, loss of data, or any other loss resulting from such access, purchase, or download.

Nothing in these terms operates to exclude, restrict, or modify the application of any implied condition, warranty, or guarantee, or the exercise of any right or remedy, or the imposition of any liability under law to the extent that doing so would:

  • a. Contravene that law; or
  • b. Cause any term of this agreement to be void.

13. Limitation of Liability

Under no circumstances will Steady Growth Partners be responsible or liable to you for any indirect, punitive, incidental, special, consequential, or exemplary damages resulting from your use or inability to use our website or services, or for the unavailability of our website. This includes lost profits, personal injury, property damage, or any other damages arising out of or relating to these terms or your use of our website or services, even if such damages are foreseeable and whether or not we have been advised of the possibility of such damages.

Steady Growth Partners is not liable and denies responsibility for any damages, harm, or losses arising from or relating to:

  • a. Hacking, tampering, or other unauthorized access or use of our website or your failure to use security controls.
  • b. Your access or use of our website inconsistent with our instructions.
  • c. Unauthorized access to servers, infrastructure, or data used in connection with our website.
  • d. Bugs, viruses, or other harmful code that may be transmitted to or through our website.
  • e. Errors, inaccuracies, omissions, or losses in or to any data provided to us.
  • f. Third-party content provided by you.
  • g. Defamatory, offensive, or illegal conduct of others.

You agree to limit any additional liability not disclaimed or denied by Steady Growth Partners to your direct and documented damages. Under no circumstances will any such liability exceed, in the aggregate, the greater of the amounts paid by you to Steady Growth Partners during the three-month period immediately preceding the event that gave rise to your claim for damages, and USD $20.

These limitations apply regardless of the legal theory on which your claim is based, including contract, tort (including negligence), strict liability, or any other theory or basis.

14. Disputes

Any dispute should follow the terms outlined in the contract designated for specific services rendered. A contract is required for all work agreed upon with Steady Growth Partners.

15. Applicable Law

By using our services, you agree that the laws of the state of New York, USA, without regard to principles of conflict of laws, will govern these terms and any dispute that might arise between you and Steady Growth Partners.

16. Modification and Severability

We reserve the right to change or add to the terms of this Fulfillment Policy at any time, with prospective effect. Changes will be posted on our website or any other platform we maintain. You can access the most current version of this Fulfillment Policy on our website at any time. The "Last Updated" date at the bottom indicates when these terms were last revised.

If you have any questions regarding this Fulfillment Policy, please contact us at info@trysteadygrowth.com.

Last Updated: December 4, 2024